The relational relationship marketing platform support center can help you find answers to your questions or to learn more about the features of the platform.
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1.Once you have logged in the relationship marketing platform, click on
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the 
icon in the menu to the right.
- You will land on the homepage of the support center homepage where you can select the section you are interested in either or do a search using the magnifying glass in the left menu.
- During a search, enter one or more keywords then and the concerned items articles will appear in the menu. Press 'Enter' to view all of the items concerned ,.
1. Click on the 
icon located on the top right-hand corner of your screen.
The screen below will appear.
2. Go directly to a theme you wish to explore
3. Click on the magnifying lens to make a search
4. Enter your question or a keyword in the search field. In our example, we chose Import.
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- articles
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- .
2-From the support.publitrac.com navigation
- Access the support item you are searching for, directly in the navigation bar on the left-hand side of your screen.
3-From the parameters section
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You can also send your questions and/or comments about the platform or the support center, in just a few clicks, from the main menu of the relationship marketing platform.
- Click on the three lines to the right of the screen
then select Send a request. - Fill in the subject and message fields and then click on Send.
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TIPS
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- If your message concerns a feature of the platform, be sure to give as many details as possible, including the name of the email, of the campaign or of the list concerned.
3. A member of our team will contact you as soon as possible to address the situation.
