Three levels of roles are available in the platform:
- Account: allows user to see all business / head offices and their respective locations. All businesses must be assigned to this account.
- Business: allows user to see all locations associated to the business.
- Location: allows user to see one location associated to the business. Access to more than one location is also possible.
Each level is associated to roles granting the permissions below. Please not that for security reasons, users can only see or manage users with a lower access level than their own.
Admin users can only be created by a PUBLITECH team member.
It is recommended to have only one or two Admin user who will manage the users internally.
| PERMISSIONS / ROLES | Admin | Owner | Manager | Editor | Social | Viewer |
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| View dashboard | X | X | X | X | X | X |
| View locations list | X | X | X | X |
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| Create new location | X | X |
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| Update location information | X | X | X | X |
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| Propagate | X | X | X | X |
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| Delete a location | X |
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| View incorrect listings | X | X | X | X |
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| Manage incorrect listings | X |
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| View available directories list | X | X | X | X | X | X |
| View reviews | X | X | X | X | X |
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| Answer reviews | X | X | X |
| X |
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| View performance and reviews reports | X | X | X | X | X | X |
| View current session's user profile | X | X | X | X | X | X |
| View all users profile | X |
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| Create users | X |
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| Manage notifications - Reviews | X | X | X | X | X |
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| Manage notifications - Answered reviews | X | X | X | X | X |
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| Manage notifications - Performance report | X | X | X | X | X | X |